Privacy Policy

We take your privacy seriously at Firefox Casino Australia. This Privacy Policy explains how we collect, use, share and protect the personal data you provide to us when using our website or services.

What Data Do We Collect?

When you create an account with us, register a login, deposit funds, play games, contact support or otherwise interact with our website, we may collect various types of information about you. This can include:

• Contact details (name, email address, phone number)
• Login credentials
• Banking and payment details (although we do not store sensitive financial data)
• Gameplay data (e.g., game history, preferences, winnings/losses)
• Support inquiries and communications

How Do We Use Your Data?

We may use your personal data for a range of purposes:

1. Account Management: To create and manage your user account.
2. Gameplay Verification: To verify your identity, age and residency to ensure compliance with gaming laws.
3. Payment Processing: For processing deposits, withdrawals or other financial transactions (though we do not store sensitive banking details).
4. Marketing Communications: To send you promotional offers, news about new games or events at the casino, or general updates on our services.
5. Support and Feedback: To help resolve any queries or issues you may have with your account or gameplay.

How Do We Share Your Data?

We only share your personal data under strict guidelines:

1. Required Regulatory Compliances: With regulatory bodies to ensure compliance with gaming laws, age restrictions and other regulatory requirements.
2. Payment Service Providers: For processing deposits, withdrawals or other financial transactions (though we do not store sensitive banking details).
3. Service Suppliers: To enhance your experience at our casino (e.g., for fraud prevention services).

Data Security

Your personal data is stored securely on restricted-access servers protected by industry-standard SSL encryption.

User Preferences and Choices

You can manage your preferences regarding marketing communications, support inquiries or other matters directly within your user account settings. You may also contact us via email or our 24/7 live chat to request changes or opt out of certain services.

Cookie Policy

We use cookies (small text files stored on your device) to:

1. Session Management: To track your online session and ensure a smooth gaming experience.
2. Gameplay Preferences: For preferences you have set regarding game settings, sound levels etc.

You can view our full cookie policy in the Cookie Notice available at the bottom of this page.

Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time without prior notice to ensure compliance with regulatory requirements and industry best practices. Please check back on this webpage for any updates or changes.

By registering an account, depositing funds or interacting with our website services, you agree that your data will be processed in accordance with the terms set out above. If you have questions about how we collect, use or share information about you, please feel free to contact us.