Responsible gambling

At Firefox Casino, we understand the importance of responsible gaming practices and aim to provide our players with a safe and enjoyable experience. We want to remind you that problem gambling can affect anyone, regardless of age or skill level.

Recognizing the Signs

If you're concerned about your gaming habits, ask yourself these questions:

• Are my losses increasing more often than my wins?
• Am I spending more money on gaming than I intended?
• Do I feel anxious or guilty when trying to stop gaming?

If you answered "yes" to any of these questions, it's time to take a step back and reassess your gaming habits.

Tools for Responsible Gaming

We offer the following tools to help you maintain control over your gaming:

1. Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit.
2. Loss Limits: Limit the amount of money you're willing to lose in a single session.
3. Time-Outs: Take a break from gaming for 7 days, up to 6 months or permanently close your account.
4. Self-Exclusion: Permanently exclude yourself from gaming on our site.

Additional Support

If you need further assistance or guidance on responsible gaming practices, please contact us through the following means:

• Live Chat: available 24/7
• Email: respond within 48 hours

We also encourage you to seek advice and support from external organizations, such as:

• Gambling Help Online
• Lifeline (13 11 14)
• Beyond Blue (1300 22 4636)
• Gamblers Anonymous meetings across Australia